MUSICHOOL DISTANCE SALES & SERVICE AGREEMENT

This agreement has been prepared pursuant to the obligation to enter into an agreement for sales and service provision carried out over the internet in accordance with the Distance Contracts Regulation dated 27.11.2014 and numbered 29188, and includes the resident articles below.

1. SUBJECT

The subject of this agreement covers the rights and obligations of the parties to the agreement in accordance with Law No. 4077 on Consumer Protection - Distance Contracts Regulation, Law No. 6563 on the Regulation of Electronic Commerce and other legislation regarding the provision of services and sale and delivery of products with the characteristics specified below, which the SELLER sells to the BUYER (Definitions are included in Articles 2 and 3).

2. SELLER INFORMATION

Title: Musichool OÜ (hereinafter referred to as "Musichool" or "SELLER")
Address: Musichool OÜ Põhja-Tallinna linnaosa, Paavli tn 5a/1, 10412, Harju maakond, Tallinn, Estonia
Phone: +372 5622 9336
Email: info@musichool.co

3. BUYER INFORMATION

As a customer; the person who makes payment through the www.musichool.co/tr website address in return for the Service (As will be explained below) offered to them shall be referred to as the BUYER. By the SELLER; unless otherwise stated, the personal information provided by the BUYER during payment or membership registration processes will be taken as basis.

4. PRODUCT INFORMATION SUBJECT TO THE AGREEMENT

The service subject to the agreement shall consist of the services and products ordered by the BUYER who has consumer status and shall hereinafter be referred to as the "Service". Product; can be any goods or services offered to the consumer at the www.musichool.co/tr website address.

Agreement Date:
Product delivery date/time range:
Goods/Product/Service Type:
Order Number:
Product Name:
Quantity:
Sales Price (Including Taxes):
Payment method for order amount: Credit Card or Bank Card
Delivery Method: Service/Contracted Cargo
Amount of delivery costs: 0.00 TL

5. GENERAL PROVISIONS

5.1. The BUYER has read and has knowledge of all information regarding the basic characteristics of the Service specified in Article 4, order fee, payment method and delivery details, on the www.musichool.co/tr website by Musichool.

5.2. The Service is sent by the SELLER to the address notified by the BUYER during payment or membership registration, provided that it does not exceed the legal period of thirty (30) days. Otherwise, the BUYER's right to terminate the agreement is reserved.

5.3. Musichool cannot be held responsible for the inability to provide the Service due to problems arising from the contact information that the BUYER has communicated to the SELLER during payment or membership registration.

5.4. For the provision of the Service to the BUYER; it is mandatory that the BUYER's approval of acceptance of this distance sales agreement is given through the www.musichool.co/tr website address and the fee for the Service has been paid by the BUYER. If for any reason the Service fee is not paid or the payment is cancelled by the relevant bank, the SELLER is considered exempt from the obligation to deliver the Service to the BUYER. If the Product has been delivered to the BUYER but the price for the product has not been paid, the BUYER is obliged to return the product to the SELLER as is, immediately and within 24 hours at the latest, and to cover the shipping cost.

5.5. Musichool is obliged to notify the BUYER within 3 days from the moment it learns of the situation in cases where the performance of the order becomes impossible and the service cannot be provided within the specified period due to such impossibility. In this case, the BUYER may request cancellation of the order from the website. If the BUYER cancels the order, the order amount paid will be refunded within 14 days at the latest.

5.6. If the BUYER requests the product to be sent with a carrier other than the carrier determined by the SELLER, the SELLER is not responsible for any loss and damage that may occur from the delivery of the Product to the relevant carrier.

6. RIGHT OF WITHDRAWAL

6.1. The BUYER may exercise the right to withdraw from the agreement by rejecting the goods without assuming any legal and criminal liability and without giving any reason within fourteen (14) days from the date the product obtained from the SELLER is delivered to them or to the person/organization at the address they have indicated, provided that no damage occurs to the product, by notifying the SELLER.

6.2. For the exercise of the right of withdrawal, it is mandatory to notify the SELLER in writing by registered mail with return receipt or by e-mail to the contact addresses written above within 14 (fourteen) days and to send products for which the Right of Withdrawal should not be used by registered mail with return receipt or electronic mail within the period in accordance with the provisions.

6.3. Educational services offered by Musichool on the www.musichool.co/tr website are services performed immediately in electronic environment, therefore the right of withdrawal cannot be exercised by the BUYER pursuant to Article 15, paragraph ğ of the Distance Contracts Regulation.

6.4. The BUYER explicitly declares that they have been informed about the right of withdrawal with the conclusion of this agreement.

7. RETURN PROCEDURE

7.1. In order for the product purchased by exercising the right of withdrawal to be returned in accordance with the law, the products to be returned must be delivered to the SELLER by the BUYER complete and undamaged with their box, packaging, and standard accessories if any.

7.2. The BUYER is obliged to return the Product to the SELLER or to the person/institution authorized by the SELLER within 10 days from the date they exercised the right of withdrawal.

7.3. The SELLER is obliged to return the total price and documents that put the BUYER under debt to the BUYER and to receive the goods returned within a maximum period of fourteen (14) days from the receipt of the withdrawal notice.

7.4. If there is a decrease in the value of the goods due to the fault of the BUYER or if the return becomes impossible; the SELLER reserves the right not to accept product returns. However, the SELLER may also exercise the right to demand compensation for the defect of the damage caused by the BUYER to the Product, at their option.

7.5. If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution during the return process. Order returns whose invoices are issued in the name of institutions cannot be completed unless a return invoice is issued.

7.6. If the campaign limit amount organized by the SELLER falls below due to the exercise of the right of withdrawal, the discount amount benefited from within the scope of the campaign is cancelled.

8. CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

a) Goods or services whose price changes depending on fluctuations in financial markets and which are not under the control of the seller or supplier
b) Products related to goods prepared in line with the wishes or personal needs of the consumer
c) Products related to the delivery of goods that can spoil quickly or whose expiration date may pass
ç) Products related to the delivery of goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; whose return is not appropriate in terms of health and hygiene.
d) Products related to goods that are mixed with other products after delivery and cannot be separated by nature.
e) Products related to books presented in material form, digital content and computer consumables, data recording and data storage devices if the protective elements such as packaging, tape, seal, package have been opened after delivery of the goods.
f) Products related to the delivery of periodical publications such as newspapers and magazines, except those provided within the scope of subscription agreements.
g) Products related to accommodation, goods transportation, car rental, food and beverage supply and evaluation of leisure time for entertainment or rest purposes that must be done on a specific date or period.
ğ) Products related to services performed immediately in electronic environment or intangible goods delivered immediately to the consumer.
h) Agreements related to services that have started to be performed with the consumer's approval before the right of withdrawal period expires.

Cosmetics and personal care products, underwear, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toner, cartridge, ribbon, etc.) must be unopened, untried, undamaged and unused for return.

9. CONSUMER APPLICATION AND APPLICATION POSSIBILITIES

Applications regarding consumer law related to the SELLER and their products can be submitted to the Consumer Arbitration Committee or Consumer Court at the place where the consumer transaction was made or where the residence is located, within the financial limits specified below and in accordance with Law No. 6502 on Consumer Protection. Information regarding financial limits pursuant to the Consumer Arbitration Committees Regulation published in the Official Gazette is as follows:

For applications to be made to Consumer Arbitration Committees for the year 2022;

Consumer Arbitration Committees are competent for disputes below 35,000 Turkish Liras,
Consumer Court is competent for disputes above this amount.

The BUYER is deemed to have accepted that they have been informed about the rights protected by Consumer Law and all notices published by the SELLER through the www.musichool.co/tr website by approving this agreement.